Massachusetts has an energy affordability crisis, exacerbated by underenrollment in existing programs to reduce energy costs and energy usage. Renters, low-income households and non-English speakers are bearing the brunt of this energy burden.
We are tackling this challenge by helping underserved residents reduce their energy bills and make their homes safer and more comfortable through energy efficiency and decarbonization.
Our Impact
50%
Renters and Landlords
50%
Speak language other than English
$400,000
Estimated Dollars Saved Annually
50%
Low-to-Moderate Income
Our Approach
Our approach helps residents immediately reduce energy costs and take actions that lead to long-term energy savings, increased health and comfort at home, and a reduction in climate-change-causing pollution.
We provide:
- Direct Multilingual Outreach: Our multilingual team does in-person outreach and co-branded marketing campaigns in collaboration with trusted municipal and community partners to empower residents to access beneficial energy programs.
- Multilingual In-Office and Phone Support: We support residents on the phone or in our Lawrence office to enroll in energy-cost saving programs, sign up for Mass Save energy efficiency offerings, and navigate decarbonization projects that increase home comfort and reduce climate-change-causing pollution.
- Energy Bill Check Ups: Our pioneering Energy Bill Check Ups help residents cut energy costs, tackle utility bill debt, and enroll in Mass Save, renewable energy and decarbonization programs. Each Energy Bill Check Up delivers an average of approximately $450 in annual household energy savings – before any long-term savings due to participation in energy efficiency and electrification programs.
The Challenge
The average low-income family in Massachusetts spends about 10% of its monthly income on energy bills, and in certain neighborhoods, the energy burden can be as high as 31.5%
Our Approach
We help residents understand their bills, assess whether their income qualifies them for benefits they are not yet receiving, like discounted rates, fuel assistance and debt forgiveness programs, and help them enroll in these programs.
Nearly half of eligible low-income households are not receiving available utility discount rates.
We help residents sign up for reduced gas and electric rates, which can save 25-71% on bills, supporting them step-by-step through the process.
Consumers in Massachusetts have lost $651.3 million to predatory suppliers over nine years. Low-income families are 73% more likely to be enrolled in third-party contracts while residents in Limited English Proficiency communities are 63% more likely to be enrolled.
We help residents understand their bill and cancel harmful third party supply contracts – which can lock residents into rates that can spike up to 500%.
Renters are 25% less likely to participate than homeowners in statewide energy efficiency programs and residents who speak a language other than English at home are 18% less likely to participate.
Every dollar invested in energy efficiency can save $2.72 in energy costs*. We help residents sign up for Mass Save energy efficiency programs and access additional incentives and support to advance decarbonization in their homes. This reduces energy costs, increases home comfort and health, and lowers climate-change-causing pollution.
* Source: Green Energy Consumers Alliance
Impact Stories
This program changed my life.
Ana Maria
Lawrence Resident
I was helping my 88-year-old mother with her very high energy bills. With All In Energy's support, I discovered she wasn't getting the right electricity rate! Their Energy Bill Check Ups bring low-income rates to light.
Gail Latimore
Executive Director @ CSNDC
Learn more about how we help residents
Residents, take action to reduce your energy costs
Partners, learn about the state and utility programs we support
