Cynthia Boettner

It’s because of All In Energy’s superb work that makes it possible for me to help Shelburne’s rural and small town residents access the often confusing Mass Save program. Shelburne belongs to the Community First Partnership (CFP), a program that All In Energy facilitates with excellence. Due to a lower median income, we are an Environmental Justice community. The majority of our residents are above 65 years of age, many living in older homes in need of energy efficiency upgrades. I am the only CFP staff person for our town and I’ve learned that although the Mass Save program can be of great financial assistance to our residents, its complexity is daunting. All In Energy staff recognize this complexity and have done their utmost to train people in my position in an effective manner. They create and record instructional and interactive trainings, help create outreach materials, and set up joint meetings with the Mass Save sponsors to enable better collaboration. Best of all, they are always responsive and patient to my many, many questions and gracious when I suggest ways to make improvements. Frankly, if it wasn’t for their dedication and assistance, I would not have had the patience to stick with the program. As such, the 42 income-eligible residents that had energy assessment and no-cost home weatherization upgrades this year might not have accessed this program, fourteen of which are on a path to getting no-cost heat pumps, too. That doesn’t count the other residents and small businesses that have also benefited. I also appreciate that All In Energy management is very attentive to hiring a diverse workforce, which is a good match for the diverse demographics of the Community First Partnership towns and cities.